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What You Need to Know Before You Play

Access to 77dab and use of any account feature — including deposits via bKash, Nagad, or Rocket — depends on your local law and whether you are in an eligible region.

Eligibility by local lawJurisdiction-dependent accessAccount holder rightsbKash, Nagad, Rocket contextDispute process outlined
77dab What You Need to Know Before You Play
HOW WE HANDLE YOUR DATA

Data, Cookies, Security and Your Rights

We collect only the account and transaction data needed to run your account and process payments through bKash, Nagad, and Rocket. Your data is not sold to third parties. Security measures on your account include session-based authentication and OTP verification at login, which means access from an unrecognised device prompts an additional identity check before the session is opened.

Cookie Use

We use session and functional cookies to keep you logged in and remember your payment method preference. You can clear these in your browser without losing account data.

Data Retention

Account and transaction records are retained for the period required by our operational and compliance obligations. Closed accounts do not result in immediate deletion of all records.

Account Security

OTP verification at login and PIN confirmation on wallet transfers — bKash, Nagad, Rocket — are your first defence. Keep your registered mobile number current at all times.

Requesting Changes

To correct, access, or request removal of personal data we hold, contact support via the email path with your account reference. We respond within a reasonable operational timeframe.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your rights under these terms, need to submit an account eligibility document, or want to dispute a decision we have made, our support team is the right starting point. We handle legal account queries separately from general help requests, so mark your message clearly when you reach out.

Team online

Live Chat

Open the chat widget from your account page. Describe your legal or eligibility query clearly so it reaches the right review team without delay.

Email Support

Write to our support address with your account reference and the nature of your legal query. Document requests and dispute submissions should come through here.

Account Help Portal

Log in, go to the Help section, and select the Account and Legal category. This path routes your query with your account data already attached.

Common Questions About These Terms

These answers cover the account, eligibility, and data questions we hear most often. If your situation is not covered here, reach out to support directly.

That depends on your location and the local laws that apply to you. We do not make that determination for you. Check your local law before opening or using an account.

We may restrict or close the account. Any balance held at that point goes through a case-by-case review under our verification process before any next steps are considered.

Email support with your account reference, a description of the decision you are disputing, and any supporting documents. The review team handles these separately from general queries.

Yes. When you use any of those wallets, both our terms and the wallet provider's terms apply. A reversal or dispute decided by the wallet provider is the basis for our account-credit outcome.

Yes. Contact support by email with your account reference and a clear data-access request. We will confirm what we hold and respond within a reasonable operational timeframe.

Records are kept for the period required by our operational and compliance obligations. Closing your account does not result in immediate deletion; retention periods depend on the nature of the data.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.